- 844-857-5555
- support@medcore-solutions.com
- Mon - Fri 9am - 5pm
MedCore Solutions
Effective Date: April 21, 2026
Welcome to MedCore Solutions (“MedCore Solutions,” “Company,” “we,” “our,” or “us”). This Privacy Policy & Terms of Use explains how we collect, use, disclose, and protect information when you visit https://www.medcore-solutions.com/, contact us, submit information through our forms, or use our medical billing and related support services. By using our website or submitting information to us, you agree to this Privacy Policy & Terms of Use.
MedCore Solutions provides medical billing and related administrative support services for healthcare providers and healthcare organizations. Our website is intended to provide information about our company and services and to allow potential clients and partners to contact us.
We may collect the following types of information:
Name, phone number, email address, company name, and other contact details submitted through our website forms
Business information and service-related details you voluntarily provide
Website usage data, such as IP address, browser type, device type, pages visited, and general referral information
Records of communications sent to us by email, phone, or website form
We do not collect payment information through our website.
We may use the information we collect to:
Respond to inquiries and requests
Provide information about our services
Evaluate potential business relationships
Communicate with current and prospective clients
Improve our website, operations, and service offerings
Maintain security and prevent fraud or misuse
Comply with legal, regulatory, and contractual obligations
As a medical billing services company, MedCore Solutions may handle protected health information (“PHI”) on behalf of healthcare providers and other covered entities. When we do so, we act in accordance with applicable law and the terms of our client agreements, including a Business Associate Agreement (BAA) where required.
Our collection, use, storage, and disclosure of PHI in the course of providing services are governed by applicable healthcare privacy and security laws, contractual obligations, and the relevant BAA. This website is not intended for patients to submit medical records or confidential health information unless specifically instructed to do so through a secure process.
We do not sell personal information submitted through our website. We may share information:
With employees, contractors, and service providers who need it to operate our business or provide services
With clients or prospective clients as needed to respond to requests or deliver contracted services
When required by law, subpoena, court order, or governmental request
To protect our legal rights, safety, systems, or property
In connection with a merger, acquisition, sale of assets, or business transition
Any sharing of PHI is handled in accordance with applicable law and client agreements.
When you submit information through our website forms, you are voluntarily providing that information to us so we can respond to your inquiry or request. Please do not submit highly sensitive personal, financial, or medical information through standard website forms unless specifically instructed that the form is secure and intended for that purpose.
Our website may use standard technical tools to help operate the site, improve performance, and understand general website usage. These tools may collect limited technical and browsing data. By using our website, you consent to such standard website data collection to the extent permitted by law.
We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession from unauthorized access, loss, misuse, or disclosure. However, no website or transmission method is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary for business, legal, regulatory, and operational purposes, including responding to inquiries, maintaining records, enforcing agreements, and complying with applicable laws.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Your use of any third-party site is at your own risk.
All content on this website, including text, logos, graphics, design elements, and other materials, is the property of MedCore Solutions or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use website content without prior written permission, except for normal personal or internal business reference use.
You agree not to use this website:
For any unlawful purpose
To attempt unauthorized access to our systems or data
To transmit malicious code, spam, or harmful material
To interfere with the operation or security of the website
To submit false, misleading, or fraudulent information
The information on this website is provided for general informational purposes only. It does not constitute legal, financial, medical, compliance, or professional advice. Any decisions made based on information on this website are at your own discretion and risk. Use of this website does not create a client relationship unless and until a separate written agreement is executed.
To the fullest extent permitted by law, MedCore Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of this website. All website content and functionality are provided “as is” and “as available” without warranties of any kind, express or implied.
This Privacy Policy & Terms of Use is governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes arising out of or relating to this website or these terms shall be subject to the exclusive jurisdiction of the courts located in North Carolina.
We may update this Privacy Policy & Terms of Use from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.
If you have questions about this Privacy Policy & Terms of Use, please contact us:
MedCore Solutions
Burlington, NC 27215
Phone: 844-857-5555
Email: support@medcore-solutions.com
Website: https://www.medcore-solutions.com/